Mystic is an open source trouble ticket system written in ruby on rails(RoR). It is designed to be fast, flexible and customizable. It also provides a simple, easy to use interface that's quite intuitive. Tickets are used for several purposes, from internal project management, customer support/troubleshooting, reminders, and much more.
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Help & Faqs How do I install Mystic?
The best way to install Mystic and figure out how it works is to open the INSTALL file included with the download. It will tell you everything about how to get it up and running... and how to use it! Also, check out the README file, it has some good info in it as well. If you need any help, check out our forum, or ask us!
How scalable is Mystic? Can it grow alongside my organization?
This all depends on how you are implementing rails on your system. Typically, mystic runs great with mongrel & webrick. You can also run it using fastcgi, but we recommend a rails-based HTTP server to handle all of the load. Using mongrel and webrick, we've seen stable performance up to about 5000 users, with about 10000 tickets and 5 posts per ticket. It will probably function just fine at multiples of this, we just haven't tested higher than these numbers just yet.
ThemesMore themes coming soon!Submit A ThemeIf you created your a theme for Mystic, let us know about it and we'll list it here! |
2,854 Total Downloads
So I uploaded all the files onto my server jvgeek.com/ticket and I created in my cpanel the appli...
September 01 2011 - 10:15 PM
Hey Pete - Thanks for the feeback! I'm Glad you enjoy Mystic. If you think of any suggestions we ...
January 11 2010 - 11:26 PM
Are you setting up Mystic and finding problems with rails/ruby/db:migrates etc?
To save everyo...
December 27 2009 - 02:01 PM
Hello guys
This won't be one of those 3rd worlder "i setup it dont work pllzzzz do my job f...
December 27 2009 - 01:58 PM
Running a rails application is a little different than a lot of other programming languages like ...
October 15 2009 - 05:31 AM
Looking for a server to run Mystic? Say no more. We can install and host your own personal copy of Mystic! Check out our Application Hosting to learn more!
Also, we've had success installing and running Mystic at these hosting companies: 
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